We cannot offer refunds or replacements when customers enter the wrong shipping address.
We offer refunds if you meet the following:
(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service representatives.
(2) Email us using the form on the Contact Us page (Name, Order Number, and any information detailing why you are requesting a refund).
You must initiate the return within 30 days of the date you received the shipment. A 30% restocking fee and the original shipping cost will be deducted from the refund. Once everything is complete, we will process your refund. It make take 3-5 business days to process through your bank.
Do not send your purchase back to the address from which it came.
Returned to Sender
If you provide the wrong address, and your order is returned to us, we will reship it to you. You will need to pay a shipping and handling fee to cover the costs of reshipping. If you choose not to have us reship the order, we will refund you minus the original shipping costs, priority processing, insurance, and a 30% restocking fee.
Standard products: All of our products are printed on demand for each customer at the time that they order. Because of this, we can only cancel or modify orders within the first 12 hours after purchase.
Customized products: customized products cannot be cancelled or returned once the order has been processed and payment has been made.
Unworn or unwashed merchandise can be returned or exchanged within 30 days of the original order date if accompanied by original tags and packaging. Email us using the form on the Contact Us page (Name, Order Number, and any information detailing your exchange) to start the process. Customized orders cannot ben returned or exchanged.
Items sold on clearance cannot be returned or refunded. They may not include original packaging. We make no guarantees about the condition of these items.
Our standard refund and replacement policy lasts 30 days from the date your tracking number shows your order was delivered.
Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.
For inquiries and any other concerns, you may contact us through the form on our Contact Us page.